Jay B.

I ordered the Flash Gordon UHD 4K set for $79. The UHD disk was defective and would not play. The other disks play just fine. I contacted them and told them the disk was defective. They told me it's because the disk is not supposed to play in the US. I told them I can play any disk on my system, I have other British UHD disks that play just fine. I said I dont want a refund; I want a new disk They have not replied after multiple emails. DO NOT BUY ANYTHING FROM THEM

On 2 separate occasions I was double charged for a subscription i asked the extra charges be removed SO THEY BLOCKED ME PERMANENTLY its actually in the terms of service. If you ask for a refund EVEN IF ITS THEIR FAULT YOU WILL BE PERMANENTLY BANNED There is nothing you can do. After weeks of trying to reach customer service, they finally replied and said, sorry, nothing we can do.