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This is the last straw! I have order multiple times from Zavvi and ever time it has been nothing but a hassle. I have tried to cancel my order I placed two weeks ago because it would not arrive on time for what I needed it for yet I have had no response other than we have escalated it. Horrible customer service! DO NOT ORDER FROM THEM!
Tip for consumers:
DO NOT ORDER FROM ZAVVI!!
Products used:
Two shirts
Ordered 3 Pops. Was told they had shipped. A month later I find out they never shipped. Now one of them was out of stock. Said they would refund my money and send the other two. Two weeks later they still haven't shipped when I find out a second one I ordered was out of stock. They have not contacted me once about this, I had to contact them every time. Now they are telling me they never sent the one Pop and they are now out of stock! Worst Customer Service Ever!
Tip for consumers:
Do not use these people!! Horrible Customer Service!!
"I pre-ordered a Funko POP in October. Then I start seeing them in stores. I contact Target.com and was told not to worry, I would receive my product shortly. On 1-6-23 I get a notice my order was canceled due to being out of stock! When I called I got the run around. I asked for a hire up and was told they would call me back within 24hrs. It's been over 48hrs.
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