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Received bike with a broken lever on the seat post dropper. When letting them know they said sorry YOU broke it. I explained to them It arrived this way, but they assured me they put on protection, and I am the first to handle it. They did send me a link of the part to buy and that they would refund me the 10 dollars but that would mean me ordering it online and then taking apart this tightly assembled seat post and try to reassemble it. I believe a proper response should have been we will send you a replacement seat post or the part asap. Very dissapointed on this online order.
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After buying 4 bikes from them I know these are seconds from the production of branded bikes....
3rd bike I have bought from them in less than a yr. The last one I purchased was a Taz 2.7 mtn....
