Janet J.

Level 1 Contributor

Janet's Profile

Reviews 3
First Reviews
0
Votes 54
Thank Yous 0
Fans 3
Profile Views

587

Contributor Level

Total Points

294

VampireFreaks

Goth

“Found great stuff to do up Halloween!”

8/12/21

Verified site experience

Reason I chose this business:

Saw it on FB

Comments (0)
33.6K Views

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Ravelry

Yarns

“Intolerant Alt Left administrators”

7/15/19

Beware the site caters to what most would term flakes, fringe, extremes. Usually I just used the pattern link, because in the other areas they preach their nonsense from Wicca- to atheism, etc

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Comments (0)
21.8K Views

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Justfly.com

Discount Travel

“You have to wonder if they are a scam operation.”

9/23/18

You just can't make this up, it is so bad. I called because we missed our connector, they claimed that I did not purchase the tickets so they could not talk to me. I of course purchased them, have the receipts, my credit card. When I asked to speak to a manager, because the idiot I was talking to kept insisting I did not purchase the tickets, she said the manager would not be able to help either, since their records showed that I did not purchase the tickets. Unbelievable scam operation.

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260K Views

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Sarah C. – Justfly.com Rep Over a year old

Hi Janet,

Thank you for taking the time in reviewing our services. I would like to clarify with you what I think happened here. As per your review name here, it is Janet however, the name Janet is not on the reservation as in not the passenger or credit card holder. Although you may have clicked the buttons on behalf of the credit card holder, this is not something we can prove our end. Due to security reasons, (just like calling any company) we can not talk to a third party caller, as in a caller who is not the credit card holder or passenger. Please understand this is done to avoid any fraud related issues.

As per checking the reservation, I am able to see that an agent did advise you to have the credit card holder or passenger call in and you agreed. Call was then made to us to resolve the issue however mandatory fees were refused so flight could not have been reinstated here on our end.

We truly apologize for any inconvenience you have been through.

Kind wishes,
JustFly Team