If I could of selected 0 for a choice on star rating I would of. I ordered flowers for my daughter and selected a beautiful bouquet they advertised online and when my daughters flowers arrived it wasn't even close to the arrangement that I selected. I contacted them and explained it wasn't what I ordered and they refused to send out the correct one and refused to give me a refund. Talked to 3-4 different customer service people and experienced the rudest/ worst service ever. Never was able to speak to a manager or get this matter resolved. Beware do not order from this company it's a joke!