Awful - cancelled my order without ever communicating. I only found out the day after it was due to be delivered. Offered me 10% on another order when I already had 10% off, not that I would ever consider this company again.
Now a week later not even processed my refund, chased and have ignored my emails.
Genuinely the worst service I have ever experienced, I'm in to luxury watches so would be a frequent purchaser of high value watches but no.
Avoid, avoid, avoid.