James H.

I have had both with charter 4 like 7 years and I moved and set my move up with charter and they turned my service off early and I had a 90$ Remaining they didn't put it on my bill they transferred nor did they call me they turned the 90 into collections wtf who would do that over 90$ charter did

Ok iv had charter in my home going on 4 years at this location they came and put everything In new. Well iv had tech come out countless times. Needless to say my internet hasn't stayed on and running for a solid 72 hrs without interruption. Iv called and had them come out and iv had all the equipment replaced. To top it all off the last person I spoke with on the phone told me I should purchase equipment from Walmart or somewhere else. I pay like 200.00 a month for TV and internet why should I go purchase equipment from. Someone else. I mean if you know your equipment isn't good why don't you do something about it. I'm sure charter has the money. So I'm trying to figure out Someone I can get internet with cause my security system works off the internet but the internet stays out more than on. When the internet flicker out it disables my security system but if your looking into getting charter please know they not into resolving problems