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Cheaply made overseas. Sizes run awkward. Another borderline fake company advertising on facebook with nice pictures.
I returned an item that was poorly made, and also did not receive other items I paid for. They've been telling me for 7 months that a refund would be given to me "in a week or two". Terrible company!
I've already reported this to the Better Business Bureau as well.
Ordered a sweatshirt in December a month and a half ago. Customer service says "it's on its way" but won't offer me a refund unless I haven't received it by May (maybe). No tracking number provided either.
Never again.
James hasn’t received any thanks yous.
Empty.
Dear James，
Thank you for taking your time to write your review.
The standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, but there are some external factors which may cause some delay.
We have taken care of your complaint and offered a resolution via the ticket center. Could you please check your Rosegal account and answer to us?
We are sorry for the frustration this has caused you.
Yours sincerely,
Rosegal.com Customer Service