Jack H.

I purchased an expensive coat and immediately returned the item because it did not fit. It has been over 30 days and I still have not received payment. Several message using their contact form have gone unanswered. A direct email to the Founder was rejected and returned. A direct phone call to customer service was unanswered. Do not shop with the company!

I ordered parts consisting of a complete repair kit (six O-rings and a washer). They sent me one o-ring. I never received notification as promised that the parts were sent to start with. When calling customer service I was on hold for more than ten minutes. A really lousy company to do business with.