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I spent over €400 Do NOT order from overseas
Zero customer service. I spent over €400 on an order from Spain. Tracking information showed the order stuck in Customs. I repeatedly contacted the White Company for guidance and help. This was very time consuming. Each time they promised to get back to me and yet this NEVER happened. Many weeks later I called again to be told they had authorised a refund (without communicating with me). No refund received - no goods received - no communication with customer service. Utterly appalling.
Tip for consumers:
True transparency about difficulty of receiving an order overseas.
Products used:
Product never arrived.
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