I purchased some skin care for birthday gifts on the 19th and checked delivery time frame says "3-5 business days if not Hawaii" which is more than sufficient for me so ordered but after a whole week nothing has shipped yet. There's no phone number to call so has to leave message and got response it takes more than 14 days which she said was normal! WTF?! The pandemic restrictions already ended. Do they ship their products from China or somewhere?!
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!