Ivette V.

I booked a motel with booking.com, when I got there it was awful! They refused to give back my money, I call booking.com they kept giving me the runaround, finally, they told me that could not do anything for me, after two weeks of me calling them, they told me I should have read the reviews, it had nice pictures, wish obviously were taking when the motel was open, many years ago, they don't even go and check out these properties DO NOT USE THEM! They don't honor what they advertised. These rooms have people living in, drunk people in the parking lot and the bed were never changed! Even though they say you can cancel, is not true! They still charged you and then refuse to refund your money. Find another web site, trust me don't deal with these people