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Unable to return, trick you by giving you limited of 7 days but impossible to reach them. I sent many messages and they finally responded to be on vacation. I left various voicemails and no return no answers. You will waste your money because dresses do not fit and sizes are at least 2-3 sizes smaller than you US. Pictures on website are very deceiving.
Inae K.'s review of DHgate earned 7 Very Helpful votes
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This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...
Hi Inae,
Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
If you have not received an order number, please provide us the following:
1. Last 4 digits of the card used
2. Transaction Amount
3. Transaction Date
4. Card holder's Name
5. Screenshot of charge from DHgate
Please make sure to provide the correct and complete information so we can trace the payment and provide a resolution to your concern.
If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com