Awful service, terrible representatives who barely speak English and total lack of understanding. I missed my flight and Justfly treated me terribly. I guess they knew they had my money so what matter to them was their mentality. I do NOT recommend the shoddy service at all and I'll never use this company again. They couldn't, wouldn't and didn't help me at all. It's the first and last time I use this truly awful service. Beware, you've been warned.