I signed my 85 year old father up for internet. I checked with the salesperson to make sure the deal was correct and my father qualified. We received a receipt for the purchase as well as equipment... router and hook up wires. Hooked router up and no service. Called customer service who at first said i was wrong and never placed the order. Uhhmm... i have the equipment they sent and the receipt. Then an array of switch and bait comments and being passed to 3 people overall they say they wont honor what they sold... mind you it was not their mistake... Hahahaha!. They do offer my father a "deal" that would cost him $75 extra a month over what he would have paid. Absolute joke. How are these companies allowed to fleece our elderly on fixed incomes? Shame just shame!