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Heather M.

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1 Review by Heather

Gilt

  • Gilt

“Stunningly incompetent and rude customer service”
10/24/18

I was a Gilt Noir member and used to like this company and appreciate helpful service. Since the acquisition, however, they have become a customer service disaster. My furniture order got cancelled, for no good reason, and when I called to resolve it, the supervisor was both very unhelpful and astonishingly rude. This is not the way for any business to treat its customers. I would urge others away from this site, as there are so many others who do better by customers.

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