Gunter R.

After a horrible vacation at the Royal Solaris, Cancun, we contacted Expedia in February 2020 and requested a 50 per cent refund. Solaris made major noisy renovations during our stay and we submitted evidence of the constant jack hammering supported by eight witnesses. For 6 months, Expedia sent us meaningless PR apologies promising to act as advocates for us.

It becomes clear that Expedia has no intention to really represent clients
Who suffered horrible vacations even if multiple witnesses confirm the
Issues presented as evidence.

Expedia does not check out Hotels and Resorts to verify that clients
Actually get the vacation that is advertised and paid for.

Hundreds of complaints on various Consumer Websites confirm that Expedia
Has no scruples or morals in selling vacations to unsuspecting people and
Does not help clients to receive fair compensation for ruined Holidays.

The disgraceful behavior by Expedia and other Travel Agents will
Hopefully result in legislation making them more accountable in future.

Shame on Expedia who took our money but didn't act as an Advocate for us
Other than giving meaningless BS and not making Sunwing accountable……. We'll remember!

Gunter Retterath

We made a purchase on line and chose NOT to receive promotional emails from Mark's. Despite our choice, we promptly received junk emails form Mark's. In these emails was a click-on for "unsubscribe" but instead of getting unsubscribe confirmation, we were directed to the Mark's website to view more sales. We think that this is done on purpose and is a dishonest and aggressive sales tactic. Mark's should respect customer's wishes and NOT send emails that are not wanted and should fix their "Unsubscribe" problem.

We found that YP allows anyone to besmirch a business even if that person has never been in the business, bought anything or had any service done. Someone we never met went on our business site and made a derogatory insulting comment and when we got in touch with YP, we received an arrogant answer to the effect that they don't really care. Yellow Pages claimed that they have ""Integrity of ratings on the YP review platform". So,... allowing total strangers venting personal grudges and general anger on our business YP website, which has nothing to do with "Review" is "Integrity"? Stay away from YP... we'll not renew our ad... YP sucks.