Grant K.

I recently purchased a stereo and installation kit from crutchfield.ca for my truck. If you buy both at the same time you get a discount on the installation kit that makes it nearly free and you get free shipping. The stereo was nice but the installation kit didn't fit even though I talked to one of their advisers first. I called them and they told me I had to order a different installation kit from them but don't worry they would take care of it. So I ordered another kit, paid for it and the customer rep said he would remove the charge so it would be free. Two days later I noticed I was charged the full amount plus about $30 extra. I phoned and asked another customer rep what was the deal. She says that I had to pay for the new installation kit (I must have heard the other rep wrongly) and I had to pay the shipping to get it. When I heard this I said is it shipped yet, she said yes and then I said I was just going to send everything back. She said yes you can return everything but you have to pay to ship back everything to the United States and there would be a 15% restocking fee on top of that. This whole ordeal was a nightmare and their customer service just straight out lies to you.

I purchased a 3-month membership there as that was the shortest membership you can get which is a negative. What looked like dozen of pages of women in my area became less than 3 pages when I joined, another negative. But the biggest negative by far - their search function doesn't allow you to search for all women on their site, only the age they regulate. So I can only search women 12 years younger than me or any older then me. I contacted support and they said that the site does that and it can't be overruled, something not mentioned before you join. So don't waste your time on POF.

I purchased a gold membership to the site for 3 months. From day one I was experiencing glitches, bad matches and very poor search functions. I complained to their help department and they blew me off. I asked for my money back and they said I have used their site and there was no refunds. I told them I would seek a refund from Visa and then they threatened me. Very poor business practices. I will never use them again.