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robert l.

jacksonville fl

Contributor Level

Total Points
80

1 Review by robert

  • Crutchfield

1/10/24

1st system i bought died in 1 year had to send it in JVC,, and it was 3 weeks getting repaired. I gave them a 2nd chance and order car radio and speakers for my jeep. It came missing the 4 sm screws that hold on the faceplate. I called to get them mailed to me. 2 days later lady calls and say i have to call the company that made it for the parts. WTF? They should have done that and forward them to me or open another stereo and sent those to me and sent that one back to the company that they get them from. They lost a customer.

Tip for consumers:
they don't make the products they sell,, buy direct and save the hassle

Products used:
i had to go find/buy the part myself.

Service
Value
Shipping
Returns
Quality

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