Gio S.

I've always been a huge Disney fan but for many reasons over the years my feelings have changed. They are very money hungry for starters and they have taken away so many of the little perks they would give you in the parks and at their resorts. Now it's strictly business with Disney and you feel it. So with all that extra money you think they would have a great website. They don't! It's one of the worst! Impossible to navigate, constantly freezes up and rejects the proper password. It's a joke for a multi billion dollar company. Don't bother trying to call them either, it gets worse. The cast member on the other end of the phone didn't know how to take a phone order! Seriously, he told me he had never taken a phone order before and all he was interested in doing was to get me to download the app. I eventually got him to agree to take the order over the phone and he screwed it up. Now one of my gifts is in limbo. I've decided not to shop at Disney again until they fix their website and train their cast members better.

Called my order in so I could ask questions. What a waste of time. First they have the worst phone system ever. I spoke to 4 representatives and it was the same on all of them (I spoke to many other catalogs the same day with no problem, there is no issue with my phone). It sounded like the reps were at home with kids running around in the background so their focus was not on my call. I had to repeat myself over and over. There was also a language barrier. Their English was minimal so that also made it difficult. Signals doesn't care about their customers, they just want you to sign up to be on some special level so you can get discounts but those discounts will cost you $14.95 a month! They overcharge you to begin with, many of the items I was ordering I found on Amazon for much cheaper without those astronomical shipping charges. If you're looking for stress then this is the company for you. But if you get your fill of stress from work and home then stay away!