Signals

I departed after suffering a significant financial loss. The app still works even though the community administrators are no longer there. But after getting a big Thanksgiving bonus, I'm tempted to believe this is a scam because there are no withdrawal options. I turned to M e/r s e yh - i p; in order to get help because it will be a miracle if it comes back. They help me obtain roughly $14,000 back from them, so at least they can be trusted.

Re Order #******* placed 8/17.

I was charged $78.75 for something sent to an incorrect address and not received; I tried to resolve the issue with Signals' Customer Service but was rudely dismissed. I called back; spoke to manager Nica who assurred me another cardigan would be sent the next day and would arrive in 5-7 buisiness days. That was 20 days ago, but no cardigan.

Cannot exchange my item for the same exact, without paying an additional fee of $11.99. Comprehension of the scenario and trying to explain, "I just need a smaller size," was a nightmare since you use overseas rep's that barely speak english. Sorry Signals, you will never get another $ from me. By the way, the doormat was marginal quality, at best, the sweatshirt sizing was off and (1) item has still not shown up yet!

Bought a couple of things for my mom for Christmas and got a percentage off for creating an account and subscribing to thier email... After the items shipped I cancelled the subscription because I don't want emails from them, I'll never buy from them again... Sure enough the next day my email in box starts blowing up with scam emails (I get about 100 a day). I have blocked thousands of senders to no avail... To this day I am bombarded with scam emails. BEWARE!

We were sent the wrong item. It was a total nightmare trying to get the correct item after the wrong item was sent back to signals. The customer service people are the worst I have ever dealt with. When pressed to speak to a supervisor, they lied on two separate occasions saying the supervisor was "unavailable" and would call back that day As anticipated, they never called. Conveniently, there is no answer at the corporate phone number in Ohio so there is no way to speak to someone who will actually help you. My advice is to steer clear of the horrible company!

My parents bought a shirt for me from here and I'm pretty sure they never sent it. Somehow, they had our old address and sent it there instead (allegedly). We know the people that live there now and they never received it either. Called their customer service, who SAID they would send a replacement to the correct address. Good right? Wrong. After supposedly submitting a replacement order over the phone, Signals not only NEVER sent the replacement, they insist my parents never even called and placed the replacement order over the phone. They tried to claim it was done online, which isn't even an option for this order because the replacement was supposedly free of charge. Now they want my parents to PAY AGAIN for a shirt that will probably also never be sent. I told my dad to dispute the charge with the bank.

I'd give this company zero stars if I could. I ordered a custom doormat which looked great when it arrived, but it began to fade_immediately_ and it wasn't long before all the ink had worn off. I notice that their website says "sorry we are unable to take orders at this time" - I'm hoping that this scam outfit has gone out of business so that no future customers are taken advantage of.

I have received Signals catalogs for years and always thought they had cool stuff. I've never ordered from them until recently. I ordered a solar system glass ball that sits on a lighted base (I love space!) and within a few days 3 of the 6 LED lights in the base flickered and went out. I e-mailed Signals (twice) about this issue and never heard a word from them. I had also ordered a solar yard stake that only worked for a few days (it sits on my deck and gets sun all day), so I changed the battery and discovered that one of the wires inside the battery case was disconnected (no wonder it stopped working!) I have written 2 negative reviews of these items on the Signals website and guess what? They won't print them. They only print the 5 star reviews. Lesson learned (the hard way!)

Purchased a Sweatshirt for Christmas. Was charged two different prices $39.96 and $9.99 to get to an original price, but shipping invoice was for $39.96. Shipping was $14 and had to pay return shipping and handling as item was not liked by recipient. Ended up costing me $38.40 to receive nothing on an original $50 item!

Whatever you find in their catalogs, you can get much cheaper elsewhere. Although they have very unique stuff, it probably can be found on Amazon for half the price. An example is a 1945 Christmas catalog. They wanted $20. Shipping is $10! You can find coupons but it's only 10% off. I found this same 1945 catalog through Walmart online for only $13, free shipping. Walmart will have this for me within the week. Signals takes 2 to 3 WEEKS. When you need something, you need to contact them directly and when you do get them, they are out of India or something like that. A call center outside of the USA. Signals was ok when this was the way we ordered but after COVID, there is just too much competition with companies that can get exactly what these places send to you. Their shipping is outrageous.

My husband gave me a Women's Iona Irish Sweater from Signals for Christmas and I loved it, but I wore it less than 4 weeks and the pills were hanging off it. It wasn't something that I wanted to wear in public. Terrible quality. I returned it for refund but was shorted $21.62. They didn't reimburse the original $19.99 shipping and they miscalculated the tax, charging $1.63 more when I bought it than when I returned it.
I have also realized that all the reviews on their website are fakes. All 5 stars. And no ability to write a review. I clicked on "Write a review" and the website just spins at me. What's perplexing is that i bought my husband an Irish sweater last year and it was great. I guess that was just luck.

Defective/broken iem returned for refund was then not refunded, after calling a month later tind out a gift card, not requested, was sent, minus handling fees. Used gift card, had to pay nominal additional amount via credit card, then Signals took that credit card number and use it to sign me up for a bogus subcription. Disputed the transaction as fraud. Stay away from this merchant.

I have gotten the Signal catalog for years, and in the past bought some items. It didn't occur to me to read the reviews of the company, based on past experience. I ordered three items, and they came in two packages, one was personalized, understandable. However, no notice of this at all. Tried to email because it was separated on credit card bill, and didn't know why. No reply. Two of the items had to be sent back, inferior quality and fit. Has taken more than 3 weeks, and I've had to contact them twice. Still in waiting mode to get refunded. The return fee is very high, compared to other companies too. Never Again will I make a purchase with them.

Update: Called this company again to find out where my refund is, after they said they'd contact me. Of course, they did not! Bottom line, I ended up paying $54 for a $29.95 sweatshirt. Totally outrageous; had them remove me from all marketing. Never want to see their catalog again!

I was notified on my 1st order it was canceled ( which I wanted) & it came anyway. 2nd order --I ordered 1 & the 2nd one came & you have to pay shipping back even when it's their error.
Calling, a nightmare & they will tell you anything. On line contact-- you put your order number in & it ALWAYS says it's not correct, even when you redo it & recheck.

I placed an order with Signals, and the package arrived yesterday. It was for my husband's Christmas Gift, so I told him to open it, so I could see his reaction. Well we were both stunned, we received an empty box.
I called them and they wanted to immediately ship the missing items, I said no I wanted a refund. Then I looked into them, so I contacted my credit card merchant directly, as I really don't think they will credit my card.

We ordered three painted tables from Signals and all three (as well as the three replacements) arrived in individual boxes with no padding or wrapping at all. The boxes had holes in them and were crushed. The tables inside had crushed corners, chipped and flaking paint and legs broken off. Return shipping cost $40 for the first three tables. Have not returned the second set of three yet until I am guaranteed reimbursement of shipping costs (I doubt we will ever see that). Customer service keeps telling us a refund will be sent in "3-5 days". It's been weeks and no refund. In addition, I have tried to post a review for the tables on the Signals website, but I get a message saying it will be posted after it has been "reviewed". Surprise, surprise, the negative review has not been posted, so more unsuspecting customers will order these tables only to encounter the same issues we have.

Like others have written, the customer service is terrible. 20-30 min on hold and then they just automatically disconnect you without even answering. I did this about 6 times with same result. You call and hit #1 for wanting to place new order and they answer after 3 rings but refuse to do any customer service as "they are only the order number". I have my doubts that I will ever get my refund or the exchange for another color tote. Colors in magazine do not compare to what you actually get so just wanted to change to black. I will probably not order from here again. Making returns/exchanges almost impossible is not the way for a catalog business to function!

The company charges for shipping are outrages, about 18% of the purchase, which for small items doesn't cost that much. I contacted them to ask this question how they justify overcharging people for shipping via chat. After stating my question to the person who asked me how she/he could help, she/he ended the chat altogether. So no explanation and very fishy behavior. I will not shop there for sure. As customers, we can demand a better treatment.

I usually order online but the website did not seem secure. I called in and spoke with a rep who didn't sound capable to answer any questions. One of my three items were wrong. Wrong item, wrong color. They shipped my order in two different shipments and the last shipment item wasn't even in an exterior box! Everyone saw what it was and could have been taken had it caught someone's attention. It was also a Christmas gift for an elderly couple and I am just happy that they didn't see it when it was left at my doorstep. I used to love shopping here but, seems that your priorities have changed.