Gigi T.

Last week I commented that Unsold vacation is an intelligent scam. They had contacted me and resolved my issue. However it was still lots of hassles and each step they tried to resolve created more skeptical events that I must double verify before I could actually say this is a real company and that my money didnt go lost. I want to still share my long and real story. Please read before you consider the deal. If you are willing to deal with hassles and misleading info, go ahead, you wont lose money.

April 2020, I purchased $581 for 5 nights in Honolulu Hawaii from UnsoldVacations.com.
Interestingly, I also have an account with BookVIP and when I logged into BookVIP, I saw that Hawaii purchase shown in my account.
I called BookVIP, the rep said they "used to work with Unsold vacations for 3 months but no longer work with them. However, their IT system didn't update so my unsold vacation purchase happened to show on BookVIP".
June 2020, I went ahead and reserved Waikiki Marriott Hotel via unsoldvacation. I got confirmation email. Everything seems right. The trip was supposed to be by end of Nov 2020.
End of Oct 2020, I couldn't log into unsold vacations anymore. That website is no longer available. I logged into BookVIP and saw my reservation is still there. I logged into Unsold.com using the exact same ID and password for unsoldvacations.com and it logged me in. I saw my purchase as "not yet reserve a hotel". I searched but there is NO hotel in Honolunu as what I purchased. I called Marriott to confirm my reservation and the hotel said MY RESERVATION HAD BEEN CANCELLED ON OCT 13TH BY WHOLESELLER AND EXPEDIA. WHAT THE HELL?
I submitted inquiries on unsold.com and also emailed *******@unsold.com. I also add a comment on Tripadvisor with the facts. Unsold rep – Rhyza - contacted me and she sounded very helpful and very nice. She said she would rebook my hotel and that was an "IT issue to accidently cancel my reservation". Alright, she reserved the hotel and gave me confirmation number and insisted I MUST take my comment about Unsold on Tripadvisor. A day later, I called the hotel and they said my reservation exists however IT IS NOT YET PAID AND HOTEL EXPECTED ME TO PAY IN FULL WHEN I CHECK IN. WHAT THE HELL?
Luckily, I didn't take my original Tripadvisor comment off yet. I will NOT take it off and am adding this message so everyone knows the real FAKE UNSOLD and DO NOT BUY from them.
Now I know whey many comments got "deleted by commenters". It was because those commenters thought their issues got taken care and deleted the message because Unsold asked them to. I will follow this case until Unsold resolved this for me, by at least, refund my money.

Update: nov 4th, 2020: unsold confirmed they reserved and paid for my hotel. Also offered a 50% refund to me for an apology. I called the hotel and they confirmed my booking as well.