I was gifted a voucher for Modcloth and on attempting to use this at the online checkout, the code on the voucher is invalid. I have so far emailed Modcloth twice regarding my concerns, with only their automated email as a response. I am an international customer, therefore email is the primary method of contact to Modcloth. I am extremely disappointed with Modcloth's customer service and having been a previous paying customer, I am unlikely to purchase from Modcloth again or recommend to friends and family.