After receiving my first lot of logo examples i realised this wasn't going to work. Incorrect spelling and the 8 choices were all very poor and far from what i had explained. They only needed to have googled the key words to have come up with some good examples. I would say their logos were childish and animated. They are not in Brisbane like you are lead to believe. 100% customer satisfaction is an incorrect statememnt. Communication, very, very veeeery poor. It is not worth the heart ache. Go to your local graphic designer or print shop, they are at least able to communicate with you if there is a problem.