Gary C.

Have contacted you many times regarding replacement batteries which you have sent, but will not charge on charger that came with the unit, the one that was on the tool has 3 connectors & the replacement ones you have sent only have 2 connectors & will not charge on the charger I have tried & tried to get this sorted out with you but have not heard a thing from you, I phoned yet again last week & spoke to Phil who asked me to send in photos which I have done, just had a phone call from Michele & pointed out the batteries which I have been sent are the wrong ones, & said if I pay for a new one they will send it,? How do you expect me too pay for something I have already paid for, but she did say they would let me have it for half price, now awaiting a phone call from Phil her manager I wonder if he will call? Not the best company to deal with I now have 3 new batteries that are no use to me & I said they can come & pick them up & they have the sauce to ask me to pay for something I have already paid for?