Why the hell can't you hire a couple of reasonably decent programmers for your TV box?
Price and offering of shows are very good, but you completely fail at recording programming. Is it really that hard to cache them in an array and read the damn array?
Direct TV does this 100 times better than Spectrum. More so because Spectrum programmers are complete failures. They do not understand Configuration Control and just have no logic. This is the result of hiring foreigners from 3d world countries who's education system is extremely poor.
You need some programming leadership from experts, not cheap kids.
1/2 the time you cannot get the box to set a program to record and the other 1/2 the time when it does set to record, you drop it off and it does not get recorded.
Why the hell are you charging for this crap? I have worked with Jr. High school kids that can program better than Spectrum programmers.
Put your software under Configuration Control, then start fixing the issue. MeTV seems to be an outliner, that never records correctly. That should not happen, as the channel should not be part of the logic.
Rebooting use to straighten it out for a little while, but now it seems to be failing to correct it.
When it comes to recording programs, Spectrum is just discussing.
Come on Tom Rutledge. How about getting your customer's some results here?