This was the first time that i have used The Bouqs company. The web site look very nice, free delivery and promises of and email from the farmer/grower of when you flower shipped. I ordered flower for Valentines day and a promise of delivery date of Feb 12th. Normally i stay away from getting flowers delivered as sometime its a rip off for this time of year, but it was recommended by a co worker. The bottom line is flowers never arrived and got a feeble excuse that Mr Obama was in LA and this what delayed the shipment. No phone call or emails until i started asking questions. Very disappointing and will never use them again. There full of hot air and no flowers. What a great gift for my wife who i was going to surprise at work.not even worth! Star,