terry m.

Stay away from this company! Tried to order flowers, got through all screens and then a screen popped up stating, Trouble with submission. Screen froze and would not let me back on. I checked my email and did not get a confirmation. I then ordered from 1800Flowers, everything went well and received a confirmation that it worked. Lo and behold, they delivered the flowers and charged me. I contacted them and they would not refund me, wanted me to send them a screen shot of the submission that I got 3 days earlier that I closed. Why would I keep it open for 3 days on the screen. Customer service would rather have bad press and lose me as customer, among others, over $75. Ridiculous. Steer clear. 1800Flowers will have my business from now on.