Frank B.

While searching for camping pillows I came across this site. After comparing prices for a specific pillow, I found Steep & Cheap to be 2/3 less in price. $24.00 elsewhere. 8.00 with them. Cheaper than Amazon and received just as fast. I was skeptical but decided to pull the trigger. Four days later my order was on my doorstep.

100% New product. Not seconds or grey goods
Tracking supplied immediately.
Well packaged.

What more can I say. Outstanding experience.

. Horrible company. Horrible customer service. Phone number has you on hold then after 10 minutes tells you to leave a message.

Ordered 12 flags as samples for a meeting to decide on placing an order for a huge parade. Told them I needed them by a certain date. That date was confirmed.
Company sits on an order for a week. When site reads: guaranteed shipping next business day"

Arrival date missed. Stay away.

Aliexpress and the sellers I've come across are extremely dishonest.

I searched for some much needed items. Filtering for shipping within the United States. Sure enough China based sellers pop up with product ads prominently displaying a USA flag. You are given the option to select "from the United States" in your check out.

Doing due diligence, I contacted 5 different sellers, asking where in the United States the products came from. In all 5 cases, they absolutely avoided answering honestly. Most used copy and paste responses. I asked several times. None would answer.

So I decided to make one small purchase. 5.98 shipping. Upon checkout, I get tracking information. What shipping company? I have no idea. It's a Chinese shipper. 17 days for arrival.

Now the seller won't reply to my questions about thier lies.

Now I take my documentation to Aliexpress... messages to and from myself and the sellers. Screen shots showing USA based shipping. Thier response? Basically "tough" and, "we sure to look into your seriousness complaint".

The sellers know they are lying. Aliexpress knows they are lying.

Zero ethics. Zero caring. Typical.

My advice. Juat stay away.