- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Cute earrings... so i order. They arrive with posts so big and short even if they would go in they would not go thru, get a refund after i was very stern and insistent. Second pair arrive. THEY ARE ELECTRONIC PARTS AND NOT EARRINGS! Go thru a photo /email process. Refunded money. Clearly very poor in the order fulfillment process and quality control. I did get a refund but saw that my negative review was never posted. Buyer beware and be prepared to not take no for an answer.
Estelle W.'s review of NewChic earned a Very Helpful vote
estelle hasn’t received any thanks yous.
estelle doesn’t have any fans yet.
estelle isn’t following anybody yet.
Empty.
Dear estelle w.,
Thank you for placing your order on Newchic. We deeply apologize for the issues you have experienced.
We really understand you are not satisfied with the quality of the product. For the material, you can check in the description on the product page. All individual products are checked rigorously to ensure that they are kept in line with the high standards. We will conduct a review of the relevant parties involved. Thank you for drawing our attention to this case. We are also keeping improve the quality control.
For any further information or assistance, please feel free to contact us. Below is the link.
https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do our best to assist you. Thank you.
Best regards,
Newchic team