When you go to the store to pick up your order, you often have to wait in line a long time. And I keep having minor problems with them. Once, they gave me my order without a bag, and, without thinking about it, I put it in my shopping cart. Then, when I finished shopping, I forgot about my order, and ended up paying for it twice. And when I tried to contact Walmart about it, I got a runaround and never did get a refund of the excess payment. Another time, after waiting for customer service, it turned out what they sent was not what I ordered, so I was just wasting time waiting in line for it. They should send a clear picture in the email message, showing what you're going to get when you pIck it up, so you will know to cancel the order instead of going there and waiting in line and hating Walmart. And as for the store itself, I infiltrated a forum for Walmart employees, and discovered they hate their customers, and are constantly complaining about all the problems the customers cause them. I get the impression, if it were a restaurant, and they were waiters, they would spit in your food, to express their disgust of their customers.