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I was sucked into purchasing some rings from this website on Feb 1st, 2024. It came in smaller than my actual ring size. I've been trying to get them to process the refund and it has been a major pain! They are trying to delay it so it reaches the 30-day return policy. The product looks cheap like kids' fake jewelry. Be very wary of this made-in-China junk! They will run away once they get your money! The return policy is just a gimmick!
Emi S.'s review of Jeulia earned a Very Helpful vote
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Nothing at all like the picture like at all and then when I asked to refund it immediately upon...
We understand your frustration and are sorry for the experience. Due to the surge in orders and emails/messages, there is a delay in our reply. Please do now worry, we offer a 30-day return policy: https://www.jeulia.com/delivery-shipping.html. We will definitely help customers process their refund. Please kindly let us know your order number so we can help you solve these issues.