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3 Reviews by Emily

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eSURRANTY

eSURRANTY

11/8/17

So far so good, the price was reasonable and it was easy to sign up for insurance for my cell phone. I am very happy that my phone is coverage and the ease of signing up and paying for it. Hopefully I will never need to use the insurance but I say so far so good because I have yet to have a need to use the policy.

Groupon

Groupon

9/20/14

I sent in a complaint in regards to an issue I was having with Paint Nite on August 20th. It is now September 20th and I am still being given the run around. They have said Paint Nite was going to reach out to me, they didn't. They asked me stupid questions in regards to me reaching out to the company. Of course I reached out to Paint Nite first! They keep saying they are looking into it. I have been patient and now it has been a month with no resolution! This company is horrible at customer service and does not know how to address or resolve problems. I would not use this company!

Tip for consumers: If you have any issues with a groupon, they will give you the run around and not actually address the issue or resolve the problem.

Service
NoMoreRack

NoMoreRack

3/21/14

If I could give zero stars I would. This company does not stand by its promotions and could care less about its customers. They sent me a free shipping offer and when I didn't get the free shipping, they gave me the run around for months. Then, they said that I didn't reach out to them till months later, which was a lie. I reached out to them 5 minutes after I submitted my order but the lack of organization and communication is horrible. Then, when they asked for something I provided it and they did not stand by their word. Their solution to helping customers is to not respond and ignore them. I would recommend that you NEVER do business with this company because if you come across a problem you might as well forget about it.

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