STAY AWAY FROM GROUPON - SCAMMERS ARE THERE
I bought a £25 voucher for a full valet from a sham company called SnR detailing off Groupon. Redeemed the Voucher. The day I booked to take the car in for a wash, the company messaged me from mobile *******4341 saying that their equipment had a major failure as a result they won't be able to carry out the service. There was no mentioning of repaying me my money. I called the number several times and the company would not answer nor respond to my messages. I went to Groupon and to my surprise groupon also refused to refund me my money, insisting that I should be dealing directly with the merchandise. Guys never use Groupon, if you need a service they provide please use wowcher instead.
Dear Emedo,
Thank your for your message.
Some of the items were back-ordered which have delayed the delivery and the precise shipping time can also be affected by many uncontrolled factors.
About this issue, We have opened a ticket and replied to you personally. Can you check this and tell us your decision?
If any question, please email to support@rosegal.com or submit a ticket here: https://support.rosegal.com/ticket/ticket/index.
Yours sincerely,
Rosegal.com Customer Service