Ellen K.

I ordered and paid for 4 yards of fabric on September 20th. It was supposed to have arrived by now. I have emailed 3 times with no response so I started calling. I have now called 3 times. The first time I was told it was "on the way" and the last two times, each customer service representative told me they could not find the status of my order and someone would call me back with that information. This is outrageous! I still have no fabric or refund or answer whatsoever.

I ordered 9 oz. Stemless wine glasses in blue. Received a photo proof and approved it as it looks great. However, the glasses came in silver and I put one of them in the dishwasher on "Light/China" and almost all of the painting came off! I have been calling and emailing for 4 days with no response other than a computer generated email saying they'd be back in touch within 24 hours. This was for client Christmas gifts so now after paying them money up front, I'm screwed.