I bought some insulin syringes from Pharmacy Online and I ordered the wrong size in error. I asked to return them. They were going to get back to me with the details I needed to include when returning the goods. Still waiting 3 weeks later. I tried to contact them again and they do not answer the phone at all. In other words no way to return the goods. Would have been happy with a credit note as they also sell cosmetics, but as I said they do not answer their phone. They do not have the size of syringe I require as they have to be smaller for a tint dog with diabetes and they do not stock those.
Dear Customer,
Greetings! Thanks for your order in our website. May I have your number or your account in our website so we can help you better? Also here is a link of the return policy, you can have a check: http://www.jollychic.com/return-policy-a42.html. Anything else needs help, please email to after-sale@jollychic.com or contact with our 7*24 hours live chat.
Look forward to your reply.
Best wishes!
Jollychic Customer Service Team