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Elaine B.

  • 2 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Art & Design, Business

Member since September 2020

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2 Reviews by Elaine

Since the local Sam's Club was closed we have no choice but to order online and pay the much higher membership price to have items delivered 3 hours round-trip away! This has been a horrible and disappointing experience and I will not, under any circumstance renew Sam's again.
I have accolades with our local Costco, but they do not carry many items I purchase at Sam's Club.
Well. It has been a total nightmare trying to accomplish online shopping. Most of what is needed is only in the store or not even available. I can agree with the low, low ratings with the other reviews. Many people in our area really patronized our local Sam's and it was always busy. Rumor had it that they did not like the grocery competition with the Walmarts in our area. First of all, Sam's is hardly a grocery-like store overall! They sure left many, many people in a lurch who actually really patronized this Sam's Club in AZ. We feel like we are being punished no matter how much we want to patronize Sam's. Most of the items online are not available for delivery or not available at all.
Costco does not even come close to not having items. Their establishment is Always Well-stocked overall. Accolades to Costco for running their show so well. I will not even begin to consider renewing my Sam's membership when it expires. They are not treating their long-time customers in a good way. WHAT A SHAME. It has become so Stressful to even log on to their site anymore.
We moved to the Prescott, AZ locale and went to Best Buy for the first time needing assistance with a new cell phone SIM card. How friendly and helpful Josh was, and took the time, even though busy, to address all my questions.
We then returned to ask the Geek Squad team about a concern we had with one or our computers, and was very pleased with this great team! They are so darn nice and patient with me, who is not very computer literate.
We came back and spoke with an employee about a printer that would suit our needs and were very well informed with their choices. We did purchase one that day and it has been great almost 6 months later.
This has been our first choice to patronize since our move here almost 2 years ago.
We could not be happier with each and every visit concerning this particular store. I highly recommend others in our area to check out this store due to awesome customer service!

Elaine Has Earned 5 Votes

Elaine B.'s review of Best Buy earned 2 Very Helpful votes

Elaine B.'s review of Sam's Club earned 3 Very Helpful votes

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