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I have a $250 dollar voucher with Jack Threads and are refusing to acknowledge it. They have now stopped replying to my emails. Do not shop with them! They will Rip you off.
Ed S.'s review of JackThreads earned 3 Very Helpful votes
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I've been trying to get in contact with JT for over a week now and no resolution. I've been...
I ordered on May 7th and was charged on May 9th and it is May 19th today and still no shipping...
Ed, We're sorry to see this but wanted to offer an explanation. JackThreads was sold around 2017 and experienced a rough few years under two new ownership groups. As of October 2022 JackThreads is now back in the hands of our original founder, with a growing assortment of product, and a fully staffed customer service team. Our service team is available Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com. Reach out to our service team and we'll see how we can make it right