Eric M.

I ordered a pair of gloves from here because I had an old pair of the same kind that was falling apart. I chose large which was the same size as my old gloves and they were massive (poor quality control), returned them. Ordered medium and they were way too tight so I requested a return and exchange. I ended up only receiving a partial refund and no exchange while eating the cost of the shipping because they apparently don't do exchanges if you paid with Paypal. If I had known I was going to be charged for return shipping then I would've returned the second item I ordered with the gloves as well which I used as a filler for free shipping originally since they had a "sale" on the gloves which required a $50 minimum for free shipping.

Tried to pricematch a CPU with them that was $50 cheaper at Microcenter and they wouldn't match it because the lower price wouldn't make them as much money as their marked up price. They told me the price was locked and then ended up lowering the price of it by $30 several days later so apparently they lie to their customers. I would shop at Microcenter for better deals on computer parts and would not shop here again due to the poor customer service and pricing.

I ordered a computer from them which I later requested for cancellation prior to it being built. HP refused to cancel it both through their live chat and email and shipped it anyways so I refused the package. It was returned to shipper and I still have not received my money all while having to open a dispute with my bank. HP is a terrible business with horrible customer service and logistics, if you want your money stolen then feel free to shop with them. They're also attempting to charge me extra for the return so it shows how dishonest they are.