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1 Review by Doyle

804 Views
11/3/20

Agreed to open an account for me and took the initial deposit. The next day they said they were not opening an account, but refused to release the hold on my deposit (paid via AMEX).

They choose to tie my money up and just let the hold fall off. I filed a Complaint with the Consumer Financial Protection Bureau and they won't even respond to the Complaint.

Below is what I received from the Consumer Financial Protection Bureau -

We have alerted the company its response is past due.
We expect companies to respond to every complaint within a reasonable amount of time. We forwarded your complaint to the company; unfortunately, they have not responded in full to your complaint and are now late in getting back to you.

We've alerted the company that its response to your complaint is now past due and that a response is still expected.

COMPLAINT ID
*******564188

11. 2. 2020 (Update) Filed a Complaint with the Federal Reserve and received a response that IBERIABANK should be responding to the CFPB and was in violation for not.

Also filed a Complaint with the Arkansas Attorney General and it was assigned an investigator yesterday, whom reached out to me for exact details.

This bank believes they do not have to answer to any regulatory authority.

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