FoamByMail is now on my "Trusted Vendor" list for sure. The educational part of their web site is very helpful in making the correct choices. We have placed three orders with them so far, with full satisfaction. On the last order, I made a mistake and they corrected it for me. I spoke on the phone with a very helpful young women who told me they had received my email and it was taken care of. After that I got a confirmation email of the correction. The products are excellent and the customer service was especially appreciated. FoamByMail will be our "go to" trusted vendor in the future.