They cancelled our reservation the day we got there, it was a nightmare. We had to book another reservation in the only available room left, which was a suite and cost us double the money.
Donna L.'s review of Booking.com earned a Very Helpful vote
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Not user freindly, miss leading saying you can get a copy of your invoice from the Hotel, no you...
Needed some help from customer service and flexibility. Got neither. Use someone else if you need...