First they cheated me on my phone insurance. Telling me that I couldn't by Apple care warranty service ounce I bought the new iPhone 12 Pro Max from them They lie to me, informing me that I couldn't buy Apple Insurance, I found out from Apple.com I could of bought my insurance from them. I believe T-Mobile lied that way I had to buy their insurance for way more, which I had been paid for 2 years of $18
Than, Worst higher team support, my phone was locked when it was supposed to be unlocked when I had paid it off 1 yr. Ago, When I had switched over to another service, my phone was still locked. Now they said it's going to take 5 days plus. I m out of luck without a phone. Be careful and read the other reviews to make your decision.