Chili's Grill & Bar
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Chili's Grill & Bar

How would you rate Chili's Grill & Bar?
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North Carolina
1 review
1 helpful vote
Follow Richard S.
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Purchase the steak. Ate 2 bites and stop eating. No concern from bartender/waitress. Ordered wings was charged for everything. Unconcerned of why I did not eat tough steak with cold mashed potatoes. Come on chili's we've got to do better than this.

Signed,
BCC Nursing Student

Or maybe I went there on the worst night.

Date of experience: September 28, 2023
Texas
1 review
1 helpful vote
Follow RAMON O.
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Today I was at Chillis 3215 Southwest, *******. I ordered a rib eye for $25. They served me a pink, tough, tasteless meat. I called the manager and he showed me a raw piece and I assure you that it was meat from another animal, less than beef. The rib eye is tender (loin), intense red, marbled, very soft, very juicy and full of flavor. Be careful, suddenly it's unhealthy horse meat.

Date of experience: July 31, 2023
Massachusetts
1 review
2 helpful votes
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Poisonous Food
July 16, 2023

I got this the night before my flight because it was the closest fast food to my hotel. I woke up with a horrible stomach ache. I constantly had to make bathroom trips on the plane and waiting in the airport. Almost my entire vacation was ruined because around 7 out of the 10 days I had this stomach virus. Do not eat this food because it is literal poison.

Date of experience: July 16, 2023
Oklahoma
1 review
0 helpful votes
Follow Carol L.
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I avoid Chilis most of the time because of negative memories of previous visits. After going today I realize it always involves avocados or really a lack of!
There was maybe a teaspoon of avocado on my chicken, avocado bacon sandwich. Now I remember the last time I went over a year ago (different location) I was disappointed for the same reason.—about a tsp of avocado on a salad that featured it as an ingredient.
Do all Chilis just order 1 avocado per day to use as sparingly as possible!
I doubt I'll go back again ever!

Date of experience: December 19, 2023
Washington
1 review
0 helpful votes
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Disappointed
February 14, 2024

So we ordered a fajita trio to be delivered amongst other items and we get a fajita duo with no chicken and scant shrimp this was my favorite restaurant we always go there n they didn't want to fix it either so sorry to say won't be there anymore

Date of experience: February 14, 2024
Maryland
1 review
1 helpful vote
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Terrible
August 5, 2023

I had the worst server ever! She was so rude and inattentive! When my child tried to order she just blankly stared at her. So I repeated what my child said. After she just stopped checking on us we ultimately got the manager and left!

Date of experience: August 5, 2023
Virginia
1 review
0 helpful votes
Follow Stacy R.
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Today we celebrated our Grandmother's 89th birthday. We had a party of 22 people. The waitress was wonderful & very nice. The food was great. We will be returning. We were in the Newport News VA location

Date of experience: July 4, 2023
New York
1 review
0 helpful votes
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The to go server was horrible and made up lies about me stealing the free birthday dessert told me she couldn't sell me anything and for me to leave the restaurant disappointed. Please tell her to $#*! off and I want to kill her if I ever go back to the Nigeria Falls Blvd Chili restaurant again. I will bring a small gun and shot the skinny yellow haired white $#*! if I ever see her again.

Date of experience: December 26, 2023
Georgia
2 reviews
0 helpful votes
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Not Good Quality Food!
August 21, 2023

How does Chili's stay in business? We ate at the restaurant on Hamilton Mill Road in Buford,Georgia last evening. At the first glance, the place appeared dirty. The servers wore sloppy t-shirts and were not sociable. OMG! The food was awful. We ordered 3 dishes and they were all of poor quality! The quesadillas were overcooked! The boneless wings were all crust and very little chicken. The chicken tenders had too much breading and very little meat. We will not return.

Date of experience: August 21, 2023
Tennessee
1 review
1 helpful vote
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Don't Go
September 17, 2023

They were not very busy but it was evident they were short staffed Our food was warm not hot I ordered the Ultimate Cajun Pasta it looked delicious but the bread was cold the other dish was not hot just warm with frozen sour cream the knife in one of our utensils packets was dirty We ran out of drinks so by the time our waiter stopped by to ask if she could get us drinks to go we were no longer hungry and just asked for a to go box along with our refill drinks Our table was sticky and the floor was absolutely disgusting not kidding After I got home I heated up my dinner and to my surprise I'm very glad I brought it home because the first bite I almost took was a sharp piece of plastic in it So my stomach was upset from that point on My food went to the garbage along with my $48 I spent However my waiter did get her hefty tip even though she was 98% absent

Date of experience: September 17, 2023
Texas
1 review
0 helpful votes
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Old cold food
December 24, 2022

Order food for pick up, food came cold old and egg rolls were not fried hard like I asked 60$ gone down the drained this is not the first time they have don't this on pick up order workers are being lazy fries hard can't even bite them

Date of experience: December 24, 2022
Florida
2 reviews
1 helpful vote
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Quesawho?
April 26, 2023

I ordered what was supposed to be a quesadilla for curbside pickup,from Chili's bar and grill in Plantation, Fl. Got home, opened container, still wondering.This is the most unappealing, unappetizing thing I have seen in a while.

Date of experience: April 26, 2023
Florida
3 reviews
12 helpful votes
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Chile's in Pines stinks
November 1, 2016

The hostess was rude refuse to let us move our seat away from the kitchen. When I called the manager to complain all he did was say I'm sorry I'll speak to her. Didn't even offer to have us come back and have a free drink or something that would be customer service friendly. We went down the street to Bahama Breeze and had a wonderful lunch

Date of experience: November 1, 2016
Pakistan
23 reviews
63 helpful votes
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Poor service
February 17, 2016

At Pembroke Pines location, waitress appeared very inexperienced for the following: She said she didn't have time to explain things such as the tablet sitting on the table which would show us prices not mentioned in menu. Brought us only one paper copy of veterans menu and said we would have to share it as there are no more. Then we noticed a stack at the stand at the entrance. Zero patience tolerance. Didn't know prices and felt like we should order without having to know. Would have been nice to have heard "Thank you for your service" from her or anyone there like a manager. Oh yeah she said "No one owns Chili's therefore there is no one available to talk to you."

Date of experience: February 17, 2016
California
19 reviews
29 helpful votes
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Very Very Disappointed
December 30, 2022

The server was way too busy trying to be cute to get our order correct. Missed the border horderve and brought a burger instead of brisket sandwich. When I spoke to the manager he was basically ignoring my concerns.

Poor!

Date of experience: December 30, 2022
New York
1 review
0 helpful votes
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Lousy service worst looking food
June 21, 2021

We waited over 45 minutes for food. I asked to see a manager and was told by the hostess I couldn't. Just to get refills on drinks we repeatedly had to ask. This is happening right now. The food has come out and it is pitiful looking. What a waste of time and money. Never again. Plenty of other places to go.

Date of experience: June 21, 2021
Indiana
1 review
0 helpful votes
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Beware...
September 30, 2022

Nightmare. I give one star because i cant give 0. We had to ask for drinks. We had to ask to bring our starter which was brought out wrong. We were told after an hour that our food order was not put in. We ended up getting our to go order at least 30 minutes prior to our eat in order. Both adult meals were wrong. The chips were soggy. The salsa was pretty good. The customers next to us were complaining as well.we ended up asking for our food to go because my grandson fell asleep waiting on his dinner. They ended up charging us for half the food but it should have been free under the circumstances. We both ordered street corn and got fries instead which i brought home and threw in the trash

Date of experience: September 30, 2022
South Carolina
1 review
0 helpful votes
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Dissatisfied
February 25, 2021

I visited the Camden, SC restaurant on 2/25/21 and after we were seated, the hostess seated another family at the table behind us not following social distancing and I was unable to move my chair back and had to climb over a chair to get out. When I asked her if we could move she was very rude and refused to move us. And then stated " well what do you want me to do about it?" My daughter spoke with the manger after she witnessed the young lady mocking me on three separate occasions. He spoke with her for about 5 seconds. We felt like the issue had not been handled properly and we will not be returning. We have been in there on several occasions prior and have never experienced this before.

Date of experience: February 25, 2021
Florida
2 reviews
0 helpful votes
Follow Angela H.
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Usually Chiles has some good dishes, no gourmet, but you get what you pay.
The last week I ordered Chicken Sandwich. They arrived with a huge oven tray. Two huge sandwiches with the burned, black bread inside. Imposible and dangerous to eat!

Date of experience: June 18, 2022
New York
1 review
0 helpful votes
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Take out
February 2, 2021

Got curbside the other day and of course it was wrong when we got home. No tortillas with the chicken fajitas and the mash potatoes were burnt and disgusting. Called and told them and they said they would refund at least the fajitas and never did. I think when people get Togo orders they just throw the bag together and don't care cause your not physically there to deal with. We live over 20 minutes away so this pretty much ruined our whole dinner it was a waste of 50 dollars we will not be eating there again

Date of experience: February 2, 2021

Overview

Chili's Grill & Bar has a rating of 1.6 stars from 136 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Chili's Grill & Bar most frequently mention customer service and minute wait. Chili's Grill & Bar ranks 1656th among Food & Drink sites.

service
62
value
59
shipping
6
returns
8
quality
48