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DexstarPanda D.

1 Level 1 Contributor
  • 3 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Entertainment

Member since May 2020

  • Reviews

    3

  • First Reviews

    0

  • Thank Yous

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  • Fans

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  • Profile Views

    41

Review Distribution

3 Reviews by DexstarPanda

6/12/20
Verified purchase
this site has to be the worst customer support ever made get run round ignore your complain then if you put bad review on trust pilot gamivo accuses you of not contacting company which i have no support still then reports you how childish i dont recommend to anyone not as adverstised on site you dont receive the service which is bad customer support this is how i feel i cant recomen also for future promoting such as future streamer will go elsewhere for this as gamivo cant be trusted
5/4/20
ok this site has to be the worse than
UPDATE can you answer me and stop ignoring me please so much of 24/7 support that is deceiving customers support been very crappy im angry now 19/4/20

ok this site has to be the worse than gamivo and eneba i thought they were bad but g2play.net+kinguin are the worse so much of 24/7 support i have sent several messages im being ignored i hate that bought the sims 3 thinking it was base game but went to redeem on orgin account came up 70 80 90s add on instead i didn't confirm as still redeemable for next customer

please respond order id S48I96AC806C bought from DigitKeys theres no where to contact this seller direct very wrong they should be allowed to sell wrong products this company should be checking on their sellers

WHAT'S THE BETTING THAT SITE WILL SAY DUE TO THE Covid-19 THEIRS HEAVY TRAFFIC BUT THAT IS JUST AN EXCUSE TO NOT PROVIDE THE SUPPORT TO CUSTOMERS I UNDERSTAND THEIRS AN EPIDEMIC GOING ON BUT THATS NO EXCUSE AS SITES ADVERTISES 24/7 SUPPORT TO CUSTOMERS WHO ARENT GETTING THE FULL SERVICE

PLEASE RESPOND STOP IGNORING ME TY ITS RUDE UNHELPFUL AND PLAIN IGNORANT UNACCEPTABLE
johns1767
John S. – Kinguin Rep
Hello,
we are really sorry about your issue.
Unfortunately, due to delays, we were not able to respond on time.
However, as we can see the issue was already solved.
Once again, we are really sorry about the issue.
Kind regards,
Monika
5/4/20
bad treatment by eneba
OK i decided to treat myself with eneba to game codes as with everything what has been going on lately so i dont go crazy bored this site was good at first all other game codes worked and play perfectly till i came across citiesxl version 2012 OR VERSION 2011 PLEASE DO NOT BUY AS THIS STUDIO HAS CLOSED AND GAME WONT WORK EVEN THOUGH STUDIO IS NOW FOCUS LATEST VERSIONS OK
eneba allows sellers to sell these codes to customers after i contacted them stating game studios have closed how can you allow this is ripping customers off ok i even asked for credit to spent back with them not now if they are ripping me off lost my money

HELP IS THERE ANOTHER SITE THAT PROTECT THIS BY BUYING EXTRA COVER PLEASE HELP WILL BE GRATEFUL SHAME REALLY AS THIS SITE STARTED OFF GOOD NOT NOW

CUSTOMER SERVICE VERY BAD PLUS THEIRS NO WAY OF CONTACTING THE SELLER DIRECT OR LEAVE A RATING
amberj134
Amber J. – Eneba Rep
Hello DexstarPanda,

I'm sorry for the inconvenience this has caused you. I was not able to find your order or your ticket in our system, so we have sent you a private message through here. Please make sure to check your inbox, and we'll be expecting your reply, so we could look into this issue that you are having.

Amber,
Customer Support

DexstarPanda Has Earned 1 Vote

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Ramon R. reviewed Gamivo
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Got scammed someone sold me the old version of the game no refund