Dena P.’s Reviews of FreeShipping & more

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5/2/17

It looked like a deal from Kohl's Dept Store after I had placed an order but IT IS NOT! Can't get an email to pull up on them for customer service and the 800 listed doesn't seem to work either. Turning this over to the Better Business Bureau after no response. I replied to the one and only email received from them saying its a 7 day free trial then a monthly charge there after. Deceptive advertising! Thought Kohl's was giving me free shipping for ordering online from them for the first time! BEWARE! If I could give them a zero I would.

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FreeShipping C. – FreeShipping Rep Over a year old

Hi Dena,

We're sorry to hear about the confusion about our site. Kohl's is one of the partners we work with. If you made a purchase from Kohl's, you likely signed up with us after accepting the offer to try FreeShipping.com free for 7 days. When signing up for a membership with us, all users opt to provide their credit card information. Directly above where credit card details are entered, it is stated to users that if they do not cancel their account within the 7-day trial period, they will be subject to our monthly membership fee if they would like to continue their access to our benefits. Our members get 10% cash back, free shipping, free return shipping, price protection, price comparison and all the latest coupons at over 1,000 online retailers.

If you have any questions regarding our service, please feel free to contact help@freeshipping.com or call our customer service line at 1-800-869-5597. Thank you!

Sincerely,

The FreeShipping.com Team