I ordered a photo book on 5/4, and paid $46. To expedite the order because it was a gift. They withdrew the money on 5/5. I checked my order On 5/7, and again 5/9 to see what the progress was on delivering the photo book. The order showed the same thing both times (in progress). I emailed Printerpix on 5/7 & 5/9 but only received a computerizes pre-scripted response. I never could reach a human to find out what happened to my order, then tried again on 5/11, and still got the same computerized response. DONT WASTE YOUR MONEY WITH PRINTERPIX. I recommend Shutterfly who prepared and shipped my order within two days.