Debbie W.

Flights keep changing. Hidden cost gif seat assignment

I purchased a pair of pumps online for a special event. Shipping was promised in 5 days at the most. My order arrived 10 days later and after my event sonI no longer needed the shoes. I went online to return and to my surprise I am being charged $7.00 to return them. It's boat a lot of money but it is the principal, why should I have to pay to return an item that didn't arrive in time. I will never purchase another Nine West product as long as I live.

I purchased a pair of Gucci loafers from mytheresa. When they arrived they look like that had been worn. They were scratched and polish was missing in several places. I sent them back. When I finally received an 2nd exchange pair. They too were scoffed and looked worn. When I sent the 2nd pair back and requested a refund, they sent me a partial refund, less $159.00 for s/h. When called to complain about the partial refund for shoes that were worn but advertised as new, they promised a full refund. Which I am still waiting on. I wish the shoes looked as half as good as the packaging.