Dawn S.

I purchased a jacket and 24 hours later it went on sale for $10 less. I tried to call and finally sent an email. 4 days later I received an email back saying sorry we won't do any adjustment. They told me what I need to do is purchase a new jacket pay the new shipping and then take the more expensive one back. Also there sizing is all over the place. Just not worth the headache

Do not use this service, they will not price guarantee and will not help once the reservation is made. The hotel went down by over $200 and booking.com would do nothing to help me out!

Ordered some jewelry, wrong size sent, sent several emails to their "customer love" as they call it, not me, even sent them a post on facebook which they "liked" but never responded. I advise never to order from this company no matter how cool the item looks, because if you get it and it is not what you expect you will never get in contact with anyone there.