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It is always easy to shop at Revzilla. Prices are competitive, and you get lots of information to make an informed decision.
I purchased an automatic pill dispenser from the Alzheimer's Store. Buying it and receiving it was easy and flawless. However, my elderly mother passed away right after we received it. We have not even taken it out of the box. I asked to return it. The following statement was their ridiculous excuse for not accepting the return. "Medication dispensers are non-returnable, due to the health and safety concerns surrounding handling medication, or devices that have come in contact with medications". I followed up their response with the reminder that it has never been out of the box nor in contact with medication. They will no longer respond to me.
Tip for consumers:
That they would not take an unopened return.
Products used:
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David T's review of The Alzheimer's Store earned 3 Very Helpful votes
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David, we are sorry to hear of your loss. Medication adherance and patient safety is our #1 concern. Most of our medication dispensers cannot be returned as we cannot take the risk that any medication residue is left in them from a prior return. We hope that you can understand we provide the sales of many end of life products, and we have to be very careful with how these returns are handled. Donating items helps the community and others!